Not seeing a design option that you like in our store page?  Or not seeing the item you are wanting engraved in our store?

That is okay! We are able to customize any item in our store with a design you may want and have a huge selection of items through our vendors. Depending on the complexity of the design there will be a $15 charge added to the order because of the time it takes on the machine and converting the file to be engraved. Complex designs would be life like pictures of houses, people, animals and other images with many small details. 

To send us your customization please fill out the form on the "Contact Us" page or email us at rkcreationsga.info@gmail.com

We do not keep inventory in house due to limited storage space. Please allow us up to two weeks to receive product, create and ship your custom order. 

We do offer  rush orders with and added rush fee. This fee will vary upon the size of the order and  machine engraving time and design complexity . Example: the time the machine is running and time spent on a pen is shorter than a tumbler.

If your order is damaged or incorrectly engraved please reach out to us at rkcreationsga.info@gmail.com and provide your contact information and a photo of the item that is broken or  incorrectly engraved. We will be able to either re make the item or offer a partial refund. The partial refund consists of what you paid for the item. We can not refund shipping and tax costs that were paid.